Vacancy QC Department - Electronics Repair & Customer Support Specialist

Musifacts Europe BV, located in Terneuzen, is a leading distributor of high-end musical instruments. With a close-knit team of twenty six enthousiasts, we serve the European market with premium guitars, bass guitars, amplifiers, and accessories. Our work environment is informal, collaborative, and focused on mutual support to meet priorities.

We are looking for a Full-time Electronics Repair & Customer Support Specialist


Role Overview:

As an Electronics Repair & Customer Support Specialist, you will handle the repair and maintenance of guitar amplifiers, effect pedals, and floorboard amp modelers. You thrive under pressure, stay focused, and are committed to ensuring customers receive their repaired products promptly and in perfect condition.


Responsibilities:

  • Perform in-depth testing using specialised equipment
  • Repair hardware on printed circuit boards at component level
  • Be able to localise problems at component level and determine the best solution
  • Work with both through-hole and SMD technologies.


Requirements:

  • Has a solid background in electronics
  • Holds an MBO-level qualification or equivalent experience
  • Is fluent in both Dutch and English (German is a plus)
  • Has a passion for the music industry (preferred but not required)
  • Brings recent relevant experience in similar roles
  • Is proficient MS Office and MacOS
  • Exhibits an energetic, proactive attitude
  • Is flexible and eager to support both customers and colleagues.


What We Offer:

  • A full-time position (40 hours per week)
  • 25 vacation days per year
  • A permanent contract upon successful performance
  • Competitive salary with holiday pay
  • Enrollment in a pension plan.

    Location: Terneuzen

    Are you excited by this vacancy and would you like to be part of the Musifacts family in the role of Electronics Repair & Customer Support Specialist? Then respond to this vacancy by filling in the contact form below or by sending your CV and cover letter to jobs@musifacts.com. We will respond to your application as soon as possible.

    For more information contact us on 0115 785010. 


Job application form Electronics Repair & Customer Support Specialist